Dorman Terms of Service

Dorman provides independent China sourcing and procurement coordination for business buyers. Supplier names, brands and part references identify the subject of a request. The desk operates independently of brand owners.

Scope of a request

A submitted brief starts a review. The project scope, fees, responsible parties and deliverables are established in the written agreement for that project.

Fitment and technical acceptance

Buyers provide the intended application, dimensional limits and acceptance criteria and approve proposed substitutions. Suppliers provide their part specifications and declarations. An appointed laboratory or inspector provides any testing or inspection within its agreed scope.

Quotations and delivery

Supplier quotes specify the part revision, currency, quantity basis, validity, MOQ, lead time and named Incoterm place where applicable. Confirm commercial terms with the relevant parties before ordering. The parties named in the shipment agreement handle carriage and customs clearance.

Project information

Send drawings and technical records only when you have permission to share them. Tell the desk if supplier access needs to be restricted. See the Privacy Policy for contact and project data handling.

Questions about an order

Use the contact form with your project reference to raise a scope or document question.